Rummy 77 Game — Help Center & Frequently Asked Questions

Download from our official download page: https://www.rummy77game.cloud/download. Always use the official link to avoid unofficial packages.

Rummy is a skill-based game and is legal in most Indian states. Local regulations can vary — please check your jurisdiction if uncertain.

Yes. We use industry-standard encryption (SSL/TLS), secure payment gateways, and regular audits to protect funds and personal data.

Open the app → Wallet → Withdraw. Enter your UPI or bank details, choose the amount and confirm. Withdrawals typically process within minutes, depending on the method and verification status.

The minimum withdrawal amount is ₹100. Make sure your KYC is completed before requesting withdrawals for fastest processing.

Common causes: KYC not completed, mismatched bank details, security review, or high transaction traffic. Check the transaction details in Wallet and contact support with the reference if issues persist.

Yes — we provide free practice tables and demo chips so you can learn and practice without depositing money.

We offer Points Rummy, Pool Rummy, Deals Rummy, Tournaments, Private Tables and regular new game variants focused on skill.

Yes. KYC (PAN/ID and address proof) is required for withdrawals to comply with regulations and to ensure secure payouts.

No. Multiple accounts by one person are against our Terms. Violations can lead to suspension and forfeiture of funds.

The app will attempt to reconnect. If the issue remains, reinstall the app, clear app cache, and send logs to support at support@rummy77game.cloud.

Check mobile network, SMS blocking settings, and try again after 30–60 seconds. If still not received, contact support.

Check your internet connection (use Wi-Fi or stable mobile data), close background apps, and ensure you have the latest app version.

An iOS version is coming soon. Currently the app supports Android (Android 5.0+ recommended) and the web experience on mobile browsers.

Download the latest APK from our download page and install, or update via the app's update prompt when available.

We accept UPI (Google Pay, PhonePe), major wallets, debit/credit cards and netbanking. Available options show in Wallet during deposit.

GST is applied as per applicable tax rules on game fees or service charges. Deposits typically do not include GST separately.

Open Wallet → Transaction History to view deposits, withdrawals, and bonus credits with timestamps and reference IDs.

New users usually receive welcome bonuses and deposit offers. Check the Offers section in-app for current promotions and terms.

Yes. As per Indian tax laws, winnings may be subject to TDS and must be reported in your income tax filings.

Select a tournament from the Tournaments tab, pay the entry fee if required, and join. Leaderboards update as players earn points and prizes are distributed per event rules.

Yes. We employ certified RNGs, anti-fraud detection, and manual audits to ensure fair play. Any evidence of bots or collusion results in immediate action.

Share your referral code found in the app. When friends sign up and meet the criteria, you both earn rewards as per the referral terms.

Reach us 24/7 at support@rummy77game.cloud or via in-app chat for faster assistance.

Yes. For security, mobile number changes require support verification. Contact support with required information to proceed securely.